Senior Air Freight Customer Service
-
Mức lương: Thỏa thuận
-
Hạn nộp: (Đã hết hạn)
-
Địa điểm:
Hồ Chí Minh
CÔNG TY CỔ PHẦN TẬP ĐOÀN ITL
Xem thông tin công tyThông Tin Chung
Loại hình:
Toàn thời gian
Vị trí/chức vụ:
Nhân Viên/Chuyên Viên
Yêu cầu bằng cấp:
Trung cấp - Nghề
Ngày đăng tuyển:
25/06/2025
Yêu cầu kinh nghiệm:
Trên 3 năm
Yêu cầu giới tính:
N/A
Địa điểm làm việc:
Hồ Chí Minh
52 Trường Sơn, Phường 2, Tân Bình,Hồ Chí Minh
1. 52 Trường Sơn, Phường 2, Tân Bình,Hồ Chí Minh
Chi Tiết Công Việc
Mô tả công việc:
- Place booking with airlines/ GSA/CSA
- Issue booking to customers as their requirement
- Working with customer (supplier, direct shipper, forwarder), carriers (airlines, GSA, CSA) terminal and relevant partners related to the shipment.
- Coordinating with other departments to complete and ensure cargo progress.
- Work closely with internal operations to meet customer’s requirements
- Resolve related issues arisen.
- Control buying rate and selling rate in the system
- Track and monitor shipments status and inform customer accordingly
- Maintain good relationships with both internal and external stakeholders
- Handle all customer’s enquiries timely and effectively
- Ensure compliance with customers Standard Operating Procedures
- Monitors progress to achieve month end targets
- Reporting to higher level as regular basis.
- All other ad-hoc work instructions from Supervisor / Manager
- Joining full training lessons which are organized or nominated by managers
Yêu cầu công việc:
- Basic knowledge on cargo commodity as per IATA rules and regulation
- Graduated from university with specialization in in Economics, Transportation, and International Business.
- At least 03 years experienced in forwarding, logistics.
- Good at Internet, MS Office (Excel, Word, Power Point).
- Good skill of Customer Service
- Good at English (speaking & writing)
- Good with figures, responsible, careful, detail-oriented, and good at teamwork.
- Basic knowledge on air cargo as per IATA rules and regulation
Quyền lợi được hưởng:
- Full salary during probation
- Full salary insurance + personal health insurance
- 13th month salary + KPI bonus
- Lunch allowance, parking allowance
- 12 days of annual leave, Birthday leave
- Employee family bonding activities: Family Day, Happy Hour, Yoga Club at the company
- Training programs to develop career paths
- Company trips and lots of fun internal activities.
- CSR activities (planting trees, donating books...)
Chú ý: Nếu bạn thấy rằng tin tuyển dụng này không đúng hoặc có dấu hiệu lừa đảo, hãy gửi phản ánh đến chúng tôi.
