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Kỹ Sư Hạ Tầng CNTT

Chi Nhánh Công Ty TNHH transcosmos Việt Nam Tại Thành Phố Hồ Chí Minh Chi Nhánh Công Ty TNHH transcosmos Việt Nam Tại Thành Phố Hồ Chí Minh
  • Thời hạn Đã hết hạn
  • Mức lương 18 - 25 triệu VNĐ

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    Tính chất công việc

    Full-time

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    Vị trí/chức vụ

    Nhân Viên/Chuyên Viên

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    Yêu cầu bằng cấp (tối thiểu)

    Cao Đẳng

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    Yêu cầu kinh nghiệm

    2 - 5 năm

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    Ngày đăng tuyển

    14/11/2024

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    Số lượng tuyển

    1

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    Yêu cầu giới tính

    N/A

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    Địa điểm làm việc

    - 20 Đ. Cộng Hòa, Phường 4, Tân Bình, Thành phố Hồ Chí Minh

    Việc làm Hồ Chí Minh Việc làm Quận Tân Bình

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    Mô tả công việc

    • Management of site/accounts SLA, SLO with IT stakeholders, and business operations.
    • Deliver efficiencies by contributing to Global Projects including automation by tracking & completing site-specific actions/projects on time.
    • Onboarding New Accounts, managing Ramp Up & Ramp Downs, Account Movements & capturing new client requirements to work with the solutions teams & get it implemented & manage client visits
    • Coordinate with the FM team for site-specific requirements related to data center
    • Hands-on handling of IT Ticket resolutions on ITIL-based framework, maintaining systems compliance and audits as per COPC, ISO 27001 etc. standards & ensuring 100% contract compliance.
    • Troubleshooting and resolving technical problems as they arise, either independently or in collaboration with other IT professionals & communicating real-time updates to the related team.
    • Designing and deploying enterprise-level hardware and software systems that support the organization’s operations.
    • Monitoring and maintaining IT infrastructure systems to ensure they remain operational and secure.
    • Developing disaster recovery plans and procedures in conjunction with other IT professionals.
    • Keeping abreast of technological advancements and emerging trends in hardware, software, and systems management to inform decision-making about IT infrastructure.
    • Ensure patch deployment on servers, firewalls, network devices, and compliance management are up to date.
    • Creating and maintaining documentation related to the company’s technology systems. This includes things like system configurations, policies and procedures, and troubleshooting guides.
    • Achieving and Maintaining high IT VOC scores.
    • Identify & report possible/potential exposures that may lead to fraud/non- compliance. Ensure 100% compliance to IT & business processes & org policies.

    Yêu cầu công việc

    • College/University degree in Information Technology.
    • Have 2 - 5 years of relevant experience in an Enterprise IT Environment.
    • Certifications: CCNP, VMware Certified Professional (VCP), MCSE, MCA Azure Administrator, MCE Microsoft 365 Enterprise Administrator.
    • Excellent Proven skills in Customer & Client Management, Problem Management, Incident Management, Change Management, RCA & Ticket Analysis.
    • Hands-on experience in Site IT Operations, IT Service Delivery & Shift Management.
    • Hands-on experience on:

    1/ Server operating systems such as Windows, and Linux.

    2/ Virtualization technologies (VMware, Hyper-V);

    3/ Storage area networks and storage management systems;

    4/ Networking hardware and software such as switches, routers, firewalls, and VPNs;

    5/ Data backup and recovery software;

    6/ Remote administration software;

    7/ Scripting languages such as Bash, and PowerShell;

    • Willing to work in night shifts, a 24/7 environment.

    Quyền lợi được hưởng

    • Salary: Up to 25 mil (gross).
    • Promotion opportunities & Salary increase every year.
    • Periodical bonus: twice/year.
    • 13th-month salary.
    • Insurances followed Vietnamese Labor Law.
    • Bonuses, gifts for Holidays.
    • Activities: Birthday party, Employee engagement activities.
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    Tạo CV / Resume