Customer Service Executive

1. Customer care:

- Support and answer difficulties and questions for tenants

- Support guests in site-check and introduce available services

2. Office administration:

- Ensure and maintain the quality of 5 star office services to provide the best services to tenants

- Check the room and the quality of cleaning periodically as required

- Guide and control the general regulations for tenants and ensure that they are able to understand and comply with the regulations when using office services at the Sentry Connect

- Manage assets and equipment, and schedule periodic maintenance for the office

- Manage inventory, schedule orders for equipment and supplies during operation

- Manage staff (CS, tea lady,...) to ensure that the team can provide the best services to all tenants

3. Admin tasks related to tenants and payment of services

- Track payment of rental fees and monthly service for tenants

- Store and update contracts related to tenants

- Support customers to book event halls and set up events as required

- Other arising tasks

• Good conversational English skills (Only accept CVs in English)
• Good office skills
• Mind-set customer service
• Diligent, careful, withstand work pressure
• Ability to arrange work in order of priority
• The spirit of being ready to take on challenges