Operation & Customer Service Staff

Công Ty TNHH Cimc Zhenhua Logistics (Vietnam)

Hết hạn trong 30 ngày nữa
Mức lương Thỏa thuận

Chia sẻ

Tính chất công việc

Full-time

Vị trí/chức vụ

Nhân viên/Chuyên viên

Yêu cầu bằng cấp (tối thiểu)

Trung cấp - Nghề

Yêu cầu kinh nghiệm

Không yêu cầu

Ngày đăng tuyển

20/12/2024

Yêu cầu giới tính

N/A

Ngành nghề

Chăm Sóc Khách Hàng, Hành Chính/Văn Phòng, Hành Chính/Văn Phòng, Xuất Nhập Khẩu, Xuất Nhập Khẩu

Kỹ năng

Hành chính Văn phòng, Chứng Từ, Thương Mại Quốc Tế

Địa điểm làm việc

- Hồ Chí Minh

Việc làm Hồ Chí Minh

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Mô tả công việc

• Handle export/ import shipments from/ to Vietnam according to all given requirements and rules; regulations externally as well as internally including SOP. Take care of customer service and documentation.
• Receiving booking request/ shipment information from Customers/ Worldwide Agent Network/ Sales Team - arrange booking with Carriers/ Airlines/ Co-loaders/ Oversea agents & process the shipping with related parties.
• Checking and issuing all related docs for outbound & inbound shipment. Make all documents (Bill of Lading, filling AMS/ ISF, sending Pre-alert, submit import E-manifest, sending Arrival Notice & release D/O...) to complete the import - export process.
• Tracing/ updating and coordinate with Carriers/ Airlines/ Co-loaders/ Overseas agent network/ Local service vendors to handle shipments smoothly and ensure shipment operation.
• Follow up process of transportation, handle the information and solve situation.
• Issue the Debit Note for Customer/ Overseas agent and make payment to Carriers/ Airlines/ Co-loaders/ Local service suppliers timely.
• Have good knowledge about services information to provide best service to Customers.
• Solve problems with Airlines, Carriers, oversea Agents, Customers.
• Input all required data on the system and maintain it.
• Reporting immediately for any irregularities/ problem and follow up problem solving to Manager.
• Doing other tasks if assigned by Manager.

Yêu cầu công việc

• At least 3-5 years working experiences in Forwarding companies
• Be familiar with Gofreight system
• Have experiences to operate sea freight / trucking business
• Be good at reading & written in English, Chinese is an advantage
• Ability to work independent and teamwork
• Being careful, attention to detail, hardworking, enthusiasm, initiative in work, perseverance, determination to complete tasks.
• Ability to work under high pressure and multitask required.
• Know how to handle situations flexibly and soft in the process of communication and working with customers.

Quyền lợi được hưởng

Thưởng
13th month bonus
Chăm sóc sức khoẻ
Social insurance pays full salary and Commercial Health insurance (Bao Viet)
Nghỉ phép có lương
Annual leave: 12 days
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