Nhân Viên Tổng Đài / Operator

· Coordinate with Supervisor for arrival and departure list.

· Coordinate with boat team and AP team for boat and car arrangement.

· Ensure all arrivals and departures go smoothly.

· Coordinate with Airline office for updated flight schedule.

· Coordinate with Supervisor for room allocation

.·Receive Guest booking (BBQ, private dinner, excursion, spa treatment…). Lock on log book. Coordinate follow up with Butler and concerned department.

· Transfer information between Guests- Butlers – Managers- all Departments

.· Coordinate with Butler team to make statistic of Incident report, Service Recovery and report to Manager Team.

Graduated from college/university with a major in Hotel management or related field

·Working in the world-famous IHG Group in Hospitality and Resort.

·Support meals and accommodation (priority given foremployees who are not from Khanh Hoa province and the specific requirements of the job)

·Be legally entitled to join Bao Viet insurance upon receiving the job and other insurance under the labor law

·Annual salary increase

·At least 2-month year-end bonus, monthly service charge (minimum 1,5 mil VND)

·Holidays bonus: National Day (2 September), Reunification Day (30 April), International Workers’ Day (1 May), etc.

·Gifts and paid leave on your birthday.

·Monthly, quarterly and yearly rewardfor bestemployees

·Rewards and support from Trade Union

·Opportunities for professional and foreign languages training

·Friendly working environment, high chance of getting a promotion

Enjoy the fresh and peaceful atmosphere of the nature, which is very good for your health