Customer Service Staff

1. Delivery and order:

• In charge of receiving POs (Purchasing Order) of customers from Quy Nhon to Phu Quoc (Quy Nhon, Nha Trang, HCM, Mekong delta, Phu Quoc, etc.) and record these POs on EPR system daily, follow delivery on time for customer with warehouse
• Cooperate with Accountant Receivable to collect any overdue term that stop next delivery
• Manage expired stock on warehouse, priority FIFO (First In First Out)
• Responsible for customer problems related to delivery, product, etc.

2. Manage dispenser, equipment in warehouse and implementation:

• Record on system for Equipment on loan, expenses
• Arrange with warehouse to delivery dispensers for installation on time
• Collect all documents after Technician install dispensers

3. Provide quotation and pricelist to existing clients

4. In charge set up system for Technician to make sure all contract service commitments are tracked, and performed as per AIM process.

5. Other tasks will be assigned

* Requirements:

• Good at communication and written in English
• Good at Excel, data & report
• Good at problem-solving and team-working skill
• Good at follow up skills to make sure delivery on time for customers
• Hard-working, detail-oriented, result-oriented
• Proactive, driven and willing to learn

* What we offer:

• Competitive salary + monthly bonus + 13th salary
• An open and dynamic English working environment & promotion opportunities
• Great chance to develop through on-the-job training method

* Working location: 117 – 119 – 121 Nguyen Du, Ben Thanh Ward, District 1, HCMC

* Working time: 8:00 – 17:30; Monday – Friday

Ngành nghề: Bán lẻ / Bán sỉ, Xuất nhập khẩu, Hàng gia dụng / Chăm sóc cá nhân

Kinh nghiệm: 0 Năm

Cấp bậc: Mới tốt nghiệp

Hình thức: Nhân viên chính thức

Địa điểm: Hồ Chí Minh