Customer Service Agent

Tính chất công việc

Full-time

Vị trí/chức vụ

Nhân viên/Chuyên viên

Yêu cầu bằng cấp (tối thiểu)

Trung cấp - Nghề

Yêu cầu kinh nghiệm

Trên 1 năm

Ngày đăng tuyển

08/01/2025

Yêu cầu giới tính

N/A

Ngành nghề

Kỹ năng

Tư Vấn Bán Hàng, Hành chính Văn phòng

Địa điểm làm việc

- Tòa nhà Anna, Công viên phần mềm Quang Trung, Phường Tân Chánh Hiệp, Quận 12,Hồ Chí Minh

CV của bạn có phù hợp với việc làm này?

Đang phân tích CV...

Mô tả công việc

Support hotels in resolving payment-related issues
Assist stakeholders with booking & invoice-related queries, ensuring accuracy & timely resolutions
Create & manage new customer accounts within the system, maintaining data integrity
Process tasks related to invoice completion, adhering to established workflows
Collaborate with cross-functional teams to enhance systems & improve operational processes
Provide exceptional customer service by addressing inquiries & troubleshooting issues promptly
Document & escalate complex cases to relevant teams for resolution

Full salary and benefits as an official employee on probation.
Hybrid working model
Open and flat environment, highly appreciate your idea and constantly supporting your skill development.
Innovative and international learning and development program, we dedicate to supporting employees’ growth and development of skills.
Challenging products with onsite opportunities in Europe (Germany, Australia, Poland, etc.)
13th-month salary & short-term incentives: we offer incentives as defined by the company’s success in the previous year.
15+ annual leaves per year.
Full healthcare compliance.
Premium healthcare for employees.
Gifts for every special occasion.
Supportive working conditions: Laptop, MS Surface Hub.
Free and unlimited snacks, tea, coffee, and by-choice request.
Premium company trip & business traveling programs and other exciting activities.

Note: Only shortlisted candidates will be contacted. Thanks for your interest!

Chú ý: Nếu bạn thấy rằng tin tuyển dụng này không đúng hoặc có dấu hiệu lừa đảo, hãy gửi phản ánh đến chúng tôi