Chief Operating Officer (Coo)

Reports to: Chief Executive Officer (CEO) Company Overview:

CHI Haircare Vietnam is a leading distributor of high-quality hair care cosmetics, providing premium products to professional salons, retailers, and direct consumers. We are committed to innovation, customer satisfaction, and delivering exceptional products that promote healthy, beautiful hair.

We are looking for a proactive and experienced Chief Operating Officer to oversee the day-to-day operations, drive business growth, and ensure efficient management across all departments. The ideal candidate will possess strong leadership skills, a strategic mindset, and the ability to adapt to a dynamic business environment.

Key Responsibilities

1. Leadership and Team Management:
   • Lead, mentor, and manage teams across all departments to ensure alignment with company goals.
   • Foster a positive and productive work environment.
2. Strategic Planning and Execution:
   • Monitor industry trends and competitor activities to identify opportunities and threats.
   • Strategy Implementation: Collaborate with the CEO and senior management to define and implement company-wide operational strategies, aligning business operations with long-term growth goals. Translate strategic plans into actionable operational processes and metrics.
3. Operational Oversight:
   • Oversee daily operations to ensure efficiency and effectiveness.
   • Ensure compliance with company policies, legal regulations, and industry standards.
4. Financial Management:
   • Manage the operational budget and ensure cost-effective management of resources. Work with the finance team to optimize operating costs, improve profit margins, and ensure the company meets its financial goals.
5. Business Development:
   • Build and maintain relationships with key clients, suppliers, and partners.
   • Explore new markets and opportunities for business expansion.
6. Reporting and Communication:
   • Regularly report on business performance to the board of directors or stakeholders.
   • Maintain clear and effective communication channels within the company.
7. Risk Management:
   • Identify operational risks and develop mitigation strategies to minimize potential disruptions in the supply chain, logistics, and other operational areas. Ensure that the company complies with relevant regulations and industry standards.
8. Data-Driven Decision Making:
   • Utilize data analytics and key performance indicators (KPIs) to track operational performance. Provide regular reports to the CEO and other stakeholders, using data to drive decision-making and continuous improvement.