Chăm Sóc Khách Hàng - Customer Relations Officer

Chăm Sóc Khách Hàng - Customer Relations Officer

Hết hạn trong 32 ngày nữa
Mức lương 7 - 8 triệu VNĐ

Chia sẻ

Tính chất công việc

Full-time

Vị trí/chức vụ

Nhân viên/Chuyên viên

Ngày đăng tuyển

14/05/2024

Yêu cầu bằng cấp (tối thiểu)

Trung cấp - Nghề

Yêu cầu kinh nghiệm

Dưới 1 năm

Yêu cầu giới tính

N/A

Địa điểm làm việc

⇒ 101 Ton Dat Tien, Tan Phu,Hồ Chí Minh

Việc làm Hồ Chí Minh Việc làm Quận Tân Phú

Ngành nghề

Chăm Sóc Khách Hàng , Tư Vấn Bán Hàng , Kinh Doanh/Bán Hàng

Mô tả công việc

Respond to all visitor inquiries in a profession, courteous and timely manner, serving as the primary source for visitors seeking information, assistance or store locations.
Support Centre Management in the communication of implementation of all marketing and PR initiatives and promotions, assisting in the promotion and activation of such programs where required.
Advise Centre Management, and in particular the Marketing Manager, on any customer feedbacks and trends in relation to Crescent Mall.
Collect and forward Customer Comment Cards to line Manager.
Actively participate in any training and development.
Advise Operational staff on any issues requiring attention.
Deal with people in distress in a calm and effective manner.
Maintain the Customer Service Desk in a clean & professional manner at all times.
Other duties as delegated from time to time by line Manager.

Yêu cầu công việc

College or Bachelor Degree in Hospitality or relevant fields
Previous customer service/ guest service/ reception experience is preferred
Ability to communicate to a broad range of visitors in a pleasant, friendly manner
Ability to communicate effectively, both verbally and written, in both Vietnamese and English to an advanced level
Proficiency on software programmes including but not limited to Microsoft Word, Excel, Outlook and PowerPoint
Impeccable telephone manner, articulate and polite at all times
Knowledge of operation of standard office equipment
Sound experience working in a customer-focused and fast-paced professional environment
Must be flexible, being able to work nights (latest shift will end at 10:15PM), weekends and holidays.

Quyền lợi được hưởng

Salary Up to 8M Gross + Make up Allowance for Female Staff
100% Salary Social Insurance
Personal Insurance after Probation
13th Salary, Bonus
Company Trip
Discount using Crescent Mall services

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Ban Quản Lý TTTM Crescent Mall

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