Bar Attendant

• Provides a friendly and personalized welcome for guests• Offers attentive service and adapts to any constraints guests may have

• Heeds any remarks made by guests and ensures follow-up

• Establishes good relations with guests, offering advice and fostering customer loyalty

• Completes the following tasks: - prepares the point of sale and preparation areas - welcomes guests and provides waiter service - cleans and tidies the restaurant and preparation areas after closing

• Before every work shift, finds out about dish composition and any shortages

• Organizes his/her work to suit fluctuations in numbers, events and guests

• Ensures the equipment used remains in good condition Communicates and cooperates closely with the other departments (kitchens, bars, lobby, banquet etc)

• Is attentive to and respects guests' needs

• Helps increase customer loyalty through quality of service

• Conveys an attitude in tune with the brand, contributing to the friendly atmosphere of the restaurant and dining rooms

• Recommends and promotes the F&B and bar offers. In a wider context, is familiar with the hotel's services and latest offers

• Takes part in meeting the department's targets by respecting the procedures and internal audits applicable in the hotel

• Helps manage crockery and appliances by avoiding breakages • May be asked to help with inventories

• Ensures that the workplace remains clean and tidy and the safety of consumable goods by always respecting HACCP regulations

• Respects the instructions and safety guidelines for the equipment used • Applies the hotel's security regulations (in case of fire etc)

• Respects the hotel's commitments to the "Environment Charter" (saving energy, recycling, sorting waste etc)

• Reports to F&B Manager

• Vocational certificate or diploma in F&B and/or anyone eager to work in the sector regardless of their educational background, pending validation of their skills and motivation

• Language skills: fluent in the national language and business English

• Guest oriented, service minded and attention to quality

• Sales acumen

• Dynamic

• Good presentation

• Thorough and organised approach

Salary + service charge

Hotel's uniform

Free parking

Hotel's meal

Annual outing

Accor's training courses