Senior Business Development (Loyalty Platform)

Lead Generation:

• Identify and engage potential clients by different methods & channels (cold call, networking event, referral, email marketing, etc.)

Sales and Business Development:

• Track, identify and add qualified prospects to sales pipeline.

• Drive the sales process by presenting our CRM Loyalty.

• Develop and nurture relationships with key decision-makers and stakeholders.

• Gather useful information/ insight from client to create attractively matching proposal for their demands.

• Track and report on the status of proposal until the deal finalization.

• Coordinate with partner’s & internal team to follow up with project implementation.

Customer Engagement:

• Provide exceptional customer service and support to clients to ensure their success with our solutions.

• Monitor customer satisfaction and address any issues or concerns.

Market Study:

• Stay informed about industry trends and emerging technologies related to clients and their industries.

• Keep updated with market & competitions.

Report and Analysis:

• Track and report on business development activities, sales performance, and revenue growth on a monthly basis.

• Support in creating and implementing processes and policies to support the overall business.

• Other tasks as assigned by the Line Manager.