Seller Account Specialist

Buymed is Vietnam’s and Southeast Asia’s top healthtech company. We improve healthcare quality and access for practitioners, patients, and all other stakeholders (pharmaceutical producers, distributors, logistics providers, and pharmacists) in between by using transformational technology.

Job Description:

• Onboard new sellers onto the platform and assist them in setting up their accounts
• Provide ongoing support to sellers, addressing their inquiries and concerns promptly and professionally
• Educate sellers on best practices for product listing optimization, pricing strategies, and marketing techniques
• Monitor seller performance metrics and proactively identify opportunities for improvement
• Collaborate with internal teams to advocate for seller needs and drive initiatives that enhance the seller experience
• Develop and manage relationships with sellers, and act as the link between sellers and our eB2B marketplace
• Manage sellers, negotiate contracts and agreements to maximize profit
• Stay informed about industry trends and competitor activities, providing insights to help sellers stay competitive
• Conduct regular performance reviews with sellers, offering feedback and recommendations for growth

• Bachelor's degree in Pharmaceutical, Business, Marketing, or a related field
• 2+ years’ experience working in Account Management, Business Development of E-commerce, or relevant industries
• Proficient in Microsoft Excel
• Analytical mindset with the ability to interpret data and make data-driven decisions
• Excellent communication and negotiation skills
• Strong relationship development and management skills
• Proactive, confident and able to work under high pressure
• Having a good relationship with the stores in Hapulico Medicine Market is an advantage

• Performance & salary review yearly
• Paid social insurance based on full salary
• PVI Insurance
• Medical Checkup
• 15 days of annual leave
• Parking allowance