Sales & Service Operation Intern

Sales operation:

• Ensure all 3rd party material items are recorded in share folder
• Preparation of sales contract documents
• Maintain shared folder to record all sales related documents
• Coordinate with logistics on deliveries to ensure delivery deadlines can be met

Service operation:

• Ensure PM order list is well prepared weekly.
• Ensure service quotations, contracts were well managed.
• Maintain NPS survey sending in/out on time.
• Maintain Utilization monthly report for service engineer.
• Ensure all 3rd party material items are recorded in share folder
• Coordinate with logistics on deliveries to ensure delivery deadlines can be met

Demo and Inventory Management:

• Ensure all local demo loan are updated in system.
• Ensure all spare part inventory are well tracked with 3PLs.
• Ensure all tools inventory are calibrated on time.
• Monitoring and ensure low demo inventory to reduce working capital

Purchasing, return, recall and write-off:

• Work well with logistics team to manage new tools buying process, calibration process, loan process.
• Work well with quality control, sales, service team to support recall project for product, spare parts.
• Work well with logistics to return the defective goods, exchange items to avoid extras fine from factory.
• Work well with finance team in write-off process

Tender assistant:

• Tender submission – E-bidding of Zeiss and third party
• Upload all tender submission, verify specification, and contract sales document in shared folder

Other duties:

Any other duties as assigned by the management.