Key Account Manager (Sales B2B - Audio Processor - Xilica)

Location: Floor 9, REE Tower, Ward 13, District 4, HCMC

Time working: Mon to Fri (8.30 am to 5.30 pm) and middle break (1 hour)

1.Account Management:

•Develop and maintain strong relationships with key clients in the professional audio industry, including integrators, distributors, rental companies, and end-users.

•Act as the main point of contact for assigned accounts, ensuring client satisfaction and loyalty.

2.Sales Strategy & Execution:

•Develop and execute account-specific sales strategies to meet or exceed revenue targets.

•Identify and pursue new business opportunities within existing accounts and potential clients.

•Work collaboratively with cross-functional teams (marketing, product management, and technical support) to deliver tailored solutions.

3.Market Knowledge & Insights:

•Stay updated on industry trends, competitive landscape, and emerging technologies in the professional audio market.

•Provide clients with insights on how our solutions can address their needs and challenges.

4.Negotiation & Contracts:

•Negotiate pricing, contracts, and terms of agreements with clients.

•Ensure compliance with company policies while maintaining profitability.

5.Reporting & Forecasting:

•Prepare and deliver accurate sales forecasts, account plans, and performance reports to management.

•Use CRM tools to track account activities, opportunities, and progress.

6.Customer Support & Training:

•Coordinate with technical teams to provide product demonstrations, training, and post-sales support.

• Address client issues promptly and ensure their successful resolution.