It Helpdesk

In the role of IT Technical Support

An IT Technician is a professional who is responsible for installing, maintaining and repairing hardware & software components of the organization's computers. Their duties may include repairing or replacing damaged hardware, performing tests on new hardware or software, installing new equipment and logging its resolution.

Responsibility Areas

• Monitor, configure, troubleshoot LAN/WAN systems and network devices (switches, routers, firewalls...).
• Deploying and administering Server, Domain Controller, Antivirus systems.
• Perform virtualization of VMWare and Windows servers.
• Deploy and manage online meeting system.
• Deploying and managing the system of switchboards, surveillance cameras, timekeepers, door control.
• Management of sales software, accounting software and other software of the company.
• Manage and purchase IT equipment according to user requirements.
• Ensure data is stored securely and backed up regularly.
• Ensure smooth connection between servers.
• Research and propose new methods to improve computer network systems, processes, IT policies.
• Stay up to date with information and keep abreast of technology trends and developments.

Education and Experience

• Proven experience as a System Administrator, Network Administrator or similar role.
• Experience with databases, networks (LAN, WAN).
• Knowledge of system security and data backup/recovery.
• Excellent diagnostic and problem solving skills.
• Degree in Computer Science, engineering or relevant field.
• Certification as IT Technician will be an advantage (Cisco, Microsoft Certified IT Professional, VMWare).

Specific Knowledge, Skills and other Competencies (if any)

• Good in communication skills.
• Good in planning and execution.
• Good in collaboration & team work.
• Good in presentation skills.

Ngành nghề: Bán hàng / Kinh doanh, CNTT - Phần cứng / Mạng

Kinh nghiệm: 1 Năm

Cấp bậc: Nhân viên

Hình thức: Nhân viên chính thức

Địa điểm: Hồ Chí Minh