Tính chất công việc
Full-time
Vị trí/chức vụ
Nhân Viên/Chuyên Viên
Yêu cầu bằng cấp (tối thiểu)
Đại Học
Yêu cầu kinh nghiệm
1 - 2 năm
Ngày đăng tuyển
01/10/2024
Ngành nghề
Kĩ năng
Địa điểm làm việc
- số 04 Lê Thánh Tông, Máy Tơ, Ngô Quyền, Hải Phòng
1/ Handling of customer enquiries and requests professionally to maximize customers’ satisfaction.
2/ Receiving booking information as well as ensure the equipment arrangements for Operation Dept. timely follow-up.
3/ Creating booking in system, Updating & Sending Booking Acknowledge to customer within timeframe.
4/ Receiving shipping instruction from customer via COSCO system, doing B/L and submit AMS /ENS
5/Checking & amending B/L as customer request regarding cargo weight, commodity, certificate
6/ Booking & vessel clean-up within timeframe
7/ Verify/Update Customer Profile in the system
8/ On duty list after working hour to check export list with ports
9/ Tactful in dealing with customer concerns, services recovery, and special service requirements.
10/ Improve bottom line results by collecting customer feedback for management review and/or suggesting ways to enhance work efficiency.
• University graduated in relevant field;
• At least 1-2 years’ experience in shipping lines, handling booking container, cargo, vessel
• Hardworking, proactive and teamwork spirit;
• Good interpersonal & communication skills;
• Good organizational and multi-tasking abilities;
• Good command of English/ Chinese be advanced
- Be paid social insurance, health insurance, unemployment insurance as Vietnam Law regulation.
- 13th month salary
- Lunch allowance.
- Health check packages once a year.
- Working hours from Monday - Friday
- Other benefits will be discussed during the interview
- Salary can be negotiable
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