Tính chất công việc
Full-time
Vị trí/chức vụ
Nhân viên/Chuyên viên
Ngày đăng tuyển
27/06/2024
Yêu cầu bằng cấp (tối thiểu)
Trung cấp - Nghề
Yêu cầu kinh nghiệm
Trên 3 năm
Yêu cầu giới tính
N/A
Địa điểm làm việc
⇒ Saigon Office Riverside Center, số 2A-4A Tôn Đức Thắng, Phường Bến Nghé, Quận 1, Thành Phố Hồ Chí Minh, Việt Nam
Việc làm Hồ Chí Minh Việc làm Quận 1Main Job Purposes:
1. Collect, respond and solve customer’s request
2.Coordinate to perform at the requests of the customers
3.Maintain relationships with customers
Job Description:
1.Receive Customer's requests:
-Receive requests and related documents from customers or overseas agents (service quotes, import / export procedures for goods, problem solving, document requests, Customs procedure advices, procedures for payment, etc.)
-Check the conditions of performing services for customers.
-Check the validity of documents, delivery conditions, and related costs to identify the payer and confirm payment. Or transfer to the BD sales section for a quotation.
-Input shipment’s information and services which provided to each customer in the control table.
2.Coordinate to carry out the plan according to customer requirements
-Planning to perform services as the request of customers and transfer information, operation request together with documents to the relevant business departments (if that department is not received) to coordinate the implementation following to the process and instructions.
-Follow closely the schedule and update information, shipment status and arising problems (if any) to customers. Adjust the delivery / pick up plan appropriately according to actual situation.
-Coordinate and corporate with the operation departments to solve arising issues related to the shipment, report to the management directly to give a suitable and timely solution advice. Follow up the results and if necessary, record, report as form, regulations and instructions.
3.Record revenue/cost and reports
-Record revenue/cost and make Debit note for Non-BUs charges for each shipment then send to Billing or IFF Department.
-Coordinate with BID, FAD and BD Sales to follow and chase payment of customers to ensure payment on time.
-Make reports on time as required
4. Others tasks required by the Line Manager
1.University or higher, with priority in Economics, Foreign trade, Commerce
2.At least 1-year experience in logistics field
3. Proficiency at English communication
4. Core Competencies:
-Teamwork skill
-Communication skill
-Customer Focus
-Problem solving skill
1.Competitive Salary Package
2.Commuting allowance
3.Opportunities to learn different aspect in the large international corporation
Room 600-604, 6th Floor, Saigon Riverside Office Center, 2A-4A Ton Duc Thang Street, District 1, Ho Chi Minh City, S.R. Vietnam
>500 nhân viên
Yusen Logistics Vietnam offers complete supply chain solutions utilizing high quality infrastructure, modern warehouse facilities, and proven I.T. systems to meet and exceed the ex... [Xem thêm]
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