Support Executive Remote

Hết hạn trong 36 ngày nữa
Mức lương 15 - 23 triệu VNĐ

Chia sẻ

Tính chất công việc

Full-time

Vị trí/chức vụ

Nhân viên/Chuyên viên

Ngày đăng tuyển

10/05/2024

Yêu cầu bằng cấp (tối thiểu)

Trung cấp - Nghề

Yêu cầu kinh nghiệm

Trên 1 năm

Yêu cầu giới tính

N/A

Địa điểm làm việc

⇒ Hồ Chí Minh

Việc làm Hồ Chí Minh

Ngành nghề

Chăm Sóc Khách Hàng , Hành chính Văn phòng , Hành Chính/Văn Phòng

Mô tả công việc

Responding to inquiries via live chat and calls
Owning your customer’s enquiry from initial live chat to diagnosing the customer’s problem and updating the customer throughout.
Collaborating with product teams to pinpoint issues and providing insightful opinions on potential solutions based on diverse customer feedback.
Developing an in-depth understanding of AppHub’s core app functionalities and capabilities to become a knowledge resource.

Yêu cầu công việc

At least 1+ years of customer support experience in a software product company.
You enjoy solving problems. You love taking on challenges. You don’t get flustered easily. If you don’t know the answer, you’ll keep going until you find it.
You like helping people. You get a kick out of getting people to those aha! Moments – (and there’s a lot of those).
You pay attention to the details. You stay focused and nothing is overlooked.
You think on your feet. You like learning new things and you can learn quickly. When things change, you know how to roll with it.
You are motivated and driven. You’re going to take ownership of your time with and truly make a difference.
IELTS > 6.

Quyền lợi được hưởng

100% Remote Culture: Work from anywhere that brings you happiness.
Performance-based Year-End Bonus: Recognizing and rewarding your individual contributions.
Time Off: 20 days/year, in addition to Vietnam holidays.
MacBook Provided.
Collaborative Events: Offline meet-ups, monthly gatherings.
Continuous Learning: Technical and general workshops, online resources and course reimbursements.
Health and Wellness Benefits: Generali Health Care Insurance after successful probation, annual check-up.
International Exposure: Enhance expertise and English communication skills.
Supportive Team: Work with talented and friendly team members.

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Công Ty Cổ Phần BC Solutions

Kinh doanh

Lầu 46, Tòa nhà Bitexco Financial Tower, số 2 Hải Triều, Phường Bến Nghé, Quận 1, Thành phố Hồ Chí Minh, Việt Nam

Tên quốc tế BC SOLUTIONS JOINT STOCK COMPANY
Mã số thuế 0315216771
Địa chỉ Lầu 46, Tòa nhà Bitexco Financial Tower, số 2 Hải Triều, Phường Bến Nghé, Quận 1, Thành phố Hồ Chí Min... [Xem thêm]