Senior Telemarketing Executive

• Excellent communication and rapport building skills conveying a courteous and professional impression and a conversational quality to their presentations

• Good pace, pitch and tone and the ability to be natural and conversational (not come across as scripted or stilted)

• Strong belief that you can achieve result whatever who you are calling

• Ability to pose insightful and engaging questions to understand the customer’s requirements and excellent listening skills once the prospect answers questions

• Structured in the handling of information collection while engaging with prospects

• Ability to show empathy to assist prospects in an efficient and friendly manner

• Patient and able to handle customer rejection

• Working knowledge of relevant computer programs (e.g. CRM software) and telephone systems

• Persistent and results-oriented

- Laptop
- Chế độ bảo hiểm
- Du Lịch
- Phụ cấp
- Chế độ thưởng
- Chăm sóc sức khỏe
- Đào tạo
- Tăng lương
- Nghỉ phép năm
- CLB thể thao
of WSE products to prospects by complying to the TMK script

• Ensure calls are carried out on time and without becoming distracted

• Display excellent communication and rapport-building skills conveying a courteous and professional impression and a conversational quality to their presentations

Compliance with Company Policies:

• Ensure strictly adhere to call center's discipline and guidelines

• Ensure company policies, working procedures, and the use of systems & telephone are always adhered to

• Attend training and coaching sessions that are organized for the role.