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Salesforce Developer

Công ty TNHH Công Nghệ Thông Tin ELCA Việt Nam Công ty TNHH Công Nghệ Thông Tin ELCA Việt Nam
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    Tính chất công việc

    Full-time

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    Vị trí/chức vụ

    Nhân viên/Chuyên viên

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    Yêu cầu bằng cấp (tối thiểu)

    Đại Học

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    Yêu cầu kinh nghiệm

    Không yêu cầu

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    Ngày đăng tuyển

    24/10/2024

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    Yêu cầu giới tính

    N/A

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    Mô tả công việc

    SECUTIX is an industry-leading entertainment ticketing software. Our product is used by the largest sports clubs, live events, museums, and the greatest world sports tournaments. We are looking for a qualified Salesforce Developer to join our Customer Service team, whose mission is to contribute to maintaining and administering our Salesforce platform.Your responsibilities
    Maintain and administer Salesforce instance, including user access to data, security settings, and application configuration
    Administer users' permissions on objects, fields, and reports.
    Troubleshoot any technical difficulties and resolve any issues.
    Manage the installation and maintenance of applications within Salesforce.
    Create customizations for use with Salesforce.
    Monitor system performance and identify issues.
    Provide support to users who need help using the platform respond promptly to requests for assistance and offer advice where appropriate.
    Contribute to document Salesforce platform (user guides, specifications, ...).
    Proven experience: [protected info] Platform, PAAS, SAAS

    Yêu cầu công việc

    Bachelor's degree in computer science, information technology, engineering, or related field.
    Salesforce Certified Administrator.
    Knowledgeable with 3+ years of relevant work experience in Salesforce platform administration
    2+ years' experience with Salesforce Service Cloud (mandatory) and Salesforce Experience Cloud (advantaged)
    1+ year experience with Salesforce Flow and other OOTB features
    Has the ability to work with end-users from non-tech departments like Sales, Service, Marketing
    Experience with technical and business documentation
    Strong analytical skills to investigate and correctly identify the root cause
    Good time management skills, able to identify and prioritize urgent/ critical requests
    Strong communication and presentation skills
    Demonstrates professionalism and confidence: dynamic thinker, proactive, can-do attitude, problem solver, and result-oriented.
    Has a customer-oriented mindset.
    Proficient in English is required.
    Eagerness to learn, develop, and get involved in a wide range of tasks.
    Nice to have
    ITIL certification.
    Experienced in Data Studio / Tableau/ CRM Analytics
    Knowing French/German/ Spanish is a strong plus..

    Quyền lợi được hưởng

    Professional European-based company
    Attractive salary
    Performance bonus of up to 4 months' salary
    Opportunities for travel to Europe
    Hybrid home/office working model
    Flexible working time
    Structured training & development roadmap
    Good work-life balance
    Premium healthcare insurance
    Loyalty programs
    Well-being activities
    Annual company trips and team-building events

    Chú ý: Nếu bạn thấy rằng tin tuyển dụng này không đúng hoặc có dấu hiệu lừa đảo, hãy gửi phản ánh đến chúng tôi

    Lĩnh vực:
    Công nghệ thông tin, Thiết kế/Mỹ thuật
    Quy mô:
    100-200 nhân viên
    Địa chỉ:
    Tòa nhà Melody 2, Lầu 7, N1 Điện Biên Phủ Quận Bình Thạnh TP. Hồ Chí Mính, Việt Nam

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