Sales Support Executive (System)

Support to set up and create Account for old/new Client on System

Processing orders on system and Reconciliation: Verifying orders, including customers' personal information and payment details; Receiving and processing purchase orders on system; Liaise with other departments to ensure timely deliveries; Issuing sales transaction invoices with accounting team

Processing orders with payment via Payoo: Verification of price & fees according to regulations

Processing orders on Ecommerce: Track, check to receive orders from customers buying online. Processing orders for delivery

Make sales reports and redemption reports for Sales Team or Client

Track orders running campaign, interact with related departments to collect acceptance data, provide accounting to perform payment reconciliation

After-sales services: Receive and support the internal handling of product- related after providing to customers at customer's request. Problem solving for any issues might occur – cooperate/align with Sales before acting

Handle requests for other tasks as directed by Line management or Superior management

Minimum 03-04 years of experience at relevant positions; Proven work experience as a Sales administrator or Sales support agent

Hands on experience with CRM software, handle Order on system and MS Office (MS Excel in particular); Proficiency with word processing and spreadsheet software

Advanced knowledge of administrative recordkeeping

Familiarity with sales reports and sales records

Excellent organizational and multitasking skills

Ability to work under strict deadlines

Careful and detail-oriented

Honest and trustworthy

Honest communication, team player, comfortable dealing with middle management at large International and Vietnamese corporations if any

Basic English is required

Quality work environment, flexibility, being innovative and rewarded for efforts.

Full paid in probation.

12 days annual leave, up to maximum 17 days.

Social insurance and Bao Viet Healthcare insurance.

Good chance to study and develop a career path stably