Sales & Customer Service Executive

Hạn nộp hồ sơ: 01/07/2026 (Còn 27 ngày)

Địa điểm làm việc:

Tây Ninh

Cty TNHH Khuôn chính xác Minh Đạt, Mỹ Yên, Tây Ninh

(Trước sáp nhập: Bến Lức, Long An | Sau sáp nhập: Mỹ Yên, Tây Ninh)

CV CỦA BẠN CÓ PHÙ HỢP VỚI VIỆC LÀM NÀY?

Chi Tiết Công Việc

Order & Logistics Management: Receive, process, and track sales orders, delivery schedules, and payment status.
ERP System Operation: Execute sales operations and data management on the ERP (SAP) system.
Customer Relationship Management: Maintain and develop strong relationships with customers; coordinate internally to ensure all customer requirements are met.
Complaint Resolution: Receive and handle customer complaints, and follow up on the progress of quality issues resolution.
Customer Feedback & Improvement: Gather customer feedback and insights to continuously improve service quality.
New Product Development (NPD) Tracking: Monitor the implementation of new products and engineering design changes (ECN) as requested by customers.
Sales Reporting: Prepare periodic sales and business performance reports.
Other Duties: Perform other tasks as assigned by the Line Manager.

Bachelor’s Degree in Business Administration, International Business, Foreign Trade, Marketing, Linguistics (English), or other related fields.
At least 1 year of experience in Customer Service or Sales Admin positions is a plus.
Prior experience in molding, plastic injection, or general industrial manufacturing is highly preferred.
Language: Fluent in English communication (both verbal and written).
Technical Skills: Proficient in Office 365 and ERP (SAP) system.
Excellent communication and presentation skills.
Strong problem-solving and strategic thinking abilities.
Effective teamwork and collaboration skills.
High attention to detail, carefulness, and meticulousness.
Honest, trustworthy, and highly responsible.
Strong awareness of information confidentiality and data security.

Kỹ năng:

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