Marketing Director/Trưởng Phòng Kinh Doanh

1. **Market Development:**

- Develop and implement market development plans, identify and explore potential customers and market opportunities.

- Conduct brand promotion and market development through online channels (e.g., social media, email marketing, SEO/SEM, content marketing).

- Participate in offline activities (e.g., industry exhibitions, seminars, client visits) to expand brand influence.

2. **Customer Maintenance:**

- Establish and maintain relationships with existing customers, conduct regular follow-ups to understand customer needs and provide solutions.

- Handle customer feedback and complaints to ensure customer satisfaction and loyalty.

- Maintain good communication with customers, follow up on orders and project progress to ensure customer requirements are met.

3. **Market Analysis:**

- Collect and analyze market data, research market trends, consumer behavior, and competitor dynamics.

- Develop market research plans, conduct market research, generate analysis reports, and provide improvement suggestions.

- Use data analysis tools to monitor market activity effectiveness and optimize marketing strategies.

4. **Brand Promotion:**

- Design and execute brand promotion activities, including advertising campaigns, brand partnerships, promotional events, etc.

- Manage the company's website and social media platforms to increase online exposure and influence.

- Create and manage brand content to ensure consistency of brand information and maintenance of brand image.

5. **Sales Support:**

- Assist the sales team in developing sales strategies and plans, providing market information and support.

- Analyze sales data, create sales forecasts and targets, monitor sales performance, and make adjustments as needed.

- Participate in sales training to enhance the team's marketing skills and product knowledge.

6. **Order Management:**

- Handle customer inquiries, prepare quotations, and follow up on customer feedback to ensure smooth order fulfillment.

- Draft and execute order contracts, ensuring smooth progress of all stages (e.g., production, transportation, customs clearance) for timely delivery.

- Update and maintain order information, ensuring accuracy and timeliness in order tracking and coordination.

7. **Logistics and Customs Clearance:**

- Coordinate logistics to ensure the safe and timely delivery of goods.

- Familiarize and handle customs clearance processes and related documents to ensure smooth customs operations.

8. **After-Sales Service:**

- Handle customer complaints and after-sales issues, providing professional solutions to maintain company reputation and customer relationships.

- Collect customer feedback to continuously improve products and services, enhancing customer satisfaction.

9. **Financial Coordination:**

- Assist the finance department in following up and collecting accounts receivable to ensure timely payment recovery.

- Understand and master international trade settlement methods and financial processes to ensure transaction security and compliance.

10. **Other Duties:**

- Participate in internal training and meetings to continuously improve professional capabilities and comprehensive qualities.

- Collaborate closely with other departments (e.g., production, procurement, quality control) to ensure smooth foreign trade operations.

- Complete other tasks assigned by the supervisor.

1. Bachelor’s degree or above in Marketing, International Trade, Business Administration, or related fields preferred.

2. At least 3 years of relevant marketing or foreign trade experience, with experience in the home textiles or home goods industry preferred.

3. Familiar with overseas and local markets, with rich experience in market development and customer management.

4. Excellent communication and coordination skills, strong team spirit, and ability to adapt to a fast-paced work environment.

5. Proficient in using marketing tools and office software, with strong data analysis skills.

6. Fluent in English, with strong English writing and speaking skills; proficiency in other languages is a plus.

1. Competitive salary and benefits.

2. Broad career development space and promotion opportunities.

3. Comfortable working environment and positive team atmosphere.

4. Regular training and team-building activities.