Key Account Executive

Hết hạn trong 31 ngày nữa
Mức lương Thỏa thuận

Chia sẻ

Tính chất công việc

Full-time

Vị trí/chức vụ

Nhân viên/Chuyên viên

Yêu cầu bằng cấp (tối thiểu)

Trung cấp - Nghề

Yêu cầu kinh nghiệm

Trên 1 năm

Ngày đăng tuyển

19/09/2024

Yêu cầu giới tính

N/A

Ngành nghề

Kinh Doanh/Bán Hàng , Chăm Sóc Khách Hàng

Kĩ năng

Chăm Sóc Khách Hàng , Tư Vấn Bán Hàng

Địa điểm làm việc

- 124 Điện Biên Phủ Phường Dakao

Việc làm Điện Biên

Mô tả công việc

PCA is looking for a Key Account Executive in HCMC Office. You will play a vital role in managing our client relationships, ensuring their satisfaction, and facilitating smooth communication between clients and internal departments.

Responsibilities:

Monitor personal and group email accounts daily to stay updated on client communication.
Receive and address customer complaints and problems promptly then forward them to relevant departments.
Handle customer inquiries and requests via emails, phone calls, and WhatsApp messages.
Draft and send emails to clients in adherence to guidelines provided by superiors.
Review and provide feedback on emails drafted by other members of the Operations team.
Assist in preparing bank documents required for opening company bank accounts for clients.
Provide guidance to clients regarding capital contribution for their companies and ensure follow-up on related matters.
Coordinate the delivery and receipt of working documents to and from clients as necessary.
Prepare and deliver legal documents pertaining to clients' companies.
Offer support to clients on various bank-related issues such as internet banking login problems and preparing necessary documents for international payments.
Proactively engage with customers on annual holidays to send gifts and maintain positive relationships.
Collaborate with other departments to assist in tasks as needed.
Perform other tasks assigned by superiors.

Yêu cầu công việc

Bachelor's degree in law, economic law or related field.
Must be proficient in English both speaking and writing, Ielts 6.5 or higher
Have at least 1-3 years of experience in customer service or account management
Proficient in Microsoft Office (Word; Excel;....
Excellent communication and organizational skills
Attention to detail and accuracy in handling documents.
Self-starters are highly motivated with the ability to multitask and complete tasks within time and deadlines.

Quyền lợi được hưởng

Benefits:

Competitive salary, monthly bonus negotiated according to skills and experience
Professional, dynamic, modern workplace
Customers are almost all foreigners who come from diverse cultures.
Annual salary review based on individual's and team’s performance
Daily fruit snack benefit, providing employees with a bowl of fresh fruit every afternoon

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