Hà Nội - Service Trainer (Brand Charles & Keith, Pedro)

The service trainer for Charles & Keith and Pedro will deliver, improve and monitor a variety of globally standardized training courses to develop Maison people and ensure their personal and professional excellence.

Implement training courses & Evaluate training effectiveness

- Organize effective training and attract many employees to participate.

- Evaluate training effectiveness to ensure training programs achieve set goals.

Coaching in stores & Field Training

- Store check the knowledge, skills and processes and provide on-the-job training (coaching) on the content employees have learned on nation wide

Develop new training content

- Provide feedback on learning and fashion programs to enhance store staff’s skills so that they are equipped with necessary skills

- Develop quality training content that is suitable for students.

Manage and build e-learning platforms

- Manage staff participation and control results

- Build and compile document content to upload to the platform

Report training & coaching result as assignment.

- Minimum 1 year working experience in conducting trainings, preferably in Retail/Beauty industry

- Good in English will be a plus

- Proficient in MS Office applications (Canva/PowerPoint/ Word/ Excel)

- Love and have a sense of fashion

- Excellent communications and interpersonal skills

- Fun, vibrant & outgoing personality with great personal style

- Pro-active, independent and meticulous.

Benefits:

- Basic salary + lunch allowance + parking allowance

- 12 - 15 days annual leave

- Participate in Social Insurance according to labor law regulations

- Generali 24/7 accident insurance

- Periodic health examination

- 13th month bonus, Kpi bonus per year

- Review salary once a year

- Enjoy purchasing policies at preferential prices exclusively for Maison employees.