QA Staff / QA Assistant

1. Main job

• Make sure the quality control system operation in normal condition.
• Controlling all failure come back from Customer.
• Controlling Elevator and Factory valid and new Certificates

2. Maintaining the Management system (ISO 9001)

• Maintaining validity of certificates. Connect with Certification Agency for the audits or any activities for continuously certificates.
• Assessing, monitoring and validating the management systems to ensure that everything is effective. Evaluation of the root causes of nonconformities and corrective and preventive actions.
• Revising, creating new procedure for management system.
• Improving the process to control risk.
• Owner for internal Audit.

3. Tracking and Solving Failure from customer

• Receive and collect the NCR from customer, 5 steps analysis with Dept. in charge to find the root cause and preventive action convenience.
• Monitoring the preventive action effective operation.
• Feedback/ discuss with supplier, ODM supplier to solve their failure. Send the component to replace or penalty / Charge fee…
• Solving customer complaints which feedback from Sale, Installation.

4. Certificate

• Maintain the valid of certificate (except ISO14001).
• Get certificate for Standard ISO system, Fire door certificate, QCVN certificate.

5. Other tasks

• Making the QA periodic and unexpected report.
• Other requests from the Board of Directors