Operation Executive - Inbound Market

· Assign all guides on lemax under supervisor

· Files handling or operation .

· Reply all related emails from department at head office and other areas

· Providing arrival / departure times and other important information to hotels.

Contact clients at hotels for tours and transfers ( by email as well as what’s app )

· Daily check and sent remind letter to clients via email

· Prepare and issue tour programs with all necessary documents and deliver these to

tour guides before the tour.

· Coordinate with guides, office manager and head office all actions in emergency

situations (weather etc.) and solve program changes in a timely, appropriate and

efficient way.

· Report regularly to office manager, head office management and inbound file handler

· Copy all new booking from HUB to Onenote , always check all information from files, print new welcome board, …

· Updating file issuance log month for daily

· Other working for requirement Supervisor

· Mice ‘ s supporting under requirement from Supervisor