Life Guard - Nhân Viên Cứu Hộ

• Responsible for making decisions regarding guest safety and ensuring lifeguard to bather ratios are adequate.

• Responsible for adjusting staff work schedules and assignment of extra tasks.

• Responsible for completing reports; shift reports, incidents, and accidents.

• Responsible for trouble shooting and handling customer concerns.

• Monitors activities of the swimming pools by providing the highest standard of lifeguarding with an emphasis on the prevention of accidents and injuries

• Maintain order and ensure proper conduct of persons using the facility.

• React to emergency situations and perform first aid and emergency aid when required.

• Provide excellent customer service to all internal and external customers.

• Ensure all areas around Swim City are clean and neat at all the times.

• Perform water chemistry and mechanical checks as required.

• Assist in adjusting equipment when necessary.

• Keep the manager or designate informed and make recommendations for improvements or changes.

• Complete administrative duties and related assignments

• Ensure shift reports and other administrative checklists are completed.

• Assist with maintaining sufficient inventory of first aid supplies, uniforms, swim lesson supplies are kept.

• Assist with customer service, program registration and F&B service.

• Required to attend and participate in regularly scheduled in-service training sessions and meetings throughout the year.

• Perform other related duties and responsibilities as required.

• Perform NLS physical skill requirements.

• Current Water Safety Instructor certification

• CPR & NL certification is an advantage.

• Experience of Standard First Aid or Aquatic Emergency Care

• General computer experience and ability to use CLASS, MS Office, Excel, MS Outlook

• Ability to work with minimal supervision and exercise considerable independence of judgment.

• Knowledge of emergency procedures

• Independent decision-making, problem solving and analytical skills.

• Exceptional customer service focus

- Dynamic and friendly open working environment
- Competitive benefits and compensations
- Attractive allowances and other special caring programs as per Company regulation.
- High opportunity for learning, development and promoted career path.