Tính chất công việc
Full-time
Vị trí/chức vụ
Nhân viên/Chuyên viên
Yêu cầu bằng cấp (tối thiểu)
Trung cấp - Nghề
Yêu cầu kinh nghiệm
Không yêu cầu
Ngày đăng tuyển
21/10/2024
Yêu cầu giới tính
N/A
Ngành nghề
Kĩ năng
Địa điểm làm việc
- Huyện Phú Quốc - Kiên Giang
Đang phân tích CV...
Responsible for all activities relevant to guest service, such as check-in and check-out, rooming of all hotel guests, foreign exchange, and assisting them with inquiries.
• Registers and rooms all arrivals according to established procedures.
• Performs check in, check out, room change procedures and ensures all data are fully entered correctly into the hotel systems in accordance with reservation.
• Maintains cashier float and ensures accurate daily report of all money received/sent.
• Attends to guest complaints, inquiries and requests; escalates problems to supervisor/Assistant Manager if he/she is unable to assist.
• Does everything possible to ensure that the guests depart the hotel with a high level of satisfaction.
1. Education: Vocational Certificate in Hotel Administration, Hotel Management or equivalent.
2. Service years in the field: 01- year experience in customer service or switchboard operator.
3. Knowledge and skills:
Strong communication skills when interacting with others; demonstrated ability to effectively interact with customers, employees and third parties that reflects highly on the hotel, the brand and the Company.
Proficient in the use of Microsoft Office and Guest Services related System.
Good problem solving and organizational skills.
4. Language:
2. ALLOWANCE - TRỢ CẤP
3. INSURANCE - BẢO HIỂM
4. OTHER BENEFITS - CÁC PHÚC LỢI KHÁC
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Phú Quốc Thỏa thuận
Phú Quốc Thỏa thuận
Phú Quốc Thỏa thuận
Kiên Giang Thỏa thuận
Kiên Giang Thỏa thuận
Kiên Giang Thỏa thuận