Customer Service - Travel App - District 9 & 12

Hạn nộp hồ sơ: 11/06/2026 (Còn 7 ngày)

Địa điểm làm việc:

Hồ Chí Minh

231 - 233 Lê Thánh Tôn, Phường Bến Thành, TP, Hồ Chí Minh

(Trước sáp nhập: Quận 1, Hồ Chí Minh | Sau sáp nhập: Bến Thành, Hồ Chí Minh)

CV CỦA BẠN CÓ PHÙ HỢP VỚI VIỆC LÀM NÀY?

Chi Tiết Công Việc

Liaising between guests and partners to resolve light complexity issues via inbound, outbound, email, chat, and messaging on various topics such as: additional travel advice, modifications, cancellations, complaint.
Providing accurate, valid, and complete information by using the right tools, methods, and processes.
Ensuring a high level of customer service and a positive guest experience.
Proactively updating information/knowledge about customer service.

Graduated from High school or equivalent academic level.
Fluency in English (Speaking, listening, writing, and reading) - working 100% English.
Working time: 5 days/week (any 2 days off).
Shift: Rotate 24/7 (according to the arrangement of the team leader).
Rotating shifts: 9 hours/shift/month (including 1.5 hour rest).

Average Income: 10.000.000 - 12.000.000 vnd/month.
Base Salary: 7.500.000 vnd/month.
Meal allowance: 500.000 vnd/month.
Night shift allowance: 30% base salary.
Monthly KPI incentive: 900.000 – 1.200.000 vnd/month.
100% salary in 2-month probation time.
Join the insurance regimes according to the provisions of the Labor Law.
Accident insurance 24/7.
14 days of leave/year.
13th Monthly Salary.
Annual Health Checkup.
Working in a dynamic, professional environment with many opportunities for advancement.

Ngành nghề:

Dịch Vụ Khách Hàng

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