Customer Service - Flight Ticket App - District 9 & 12

Hạn nộp hồ sơ: 11/06/2026 (Còn 7 ngày)

Địa điểm làm việc:

Hồ Chí Minh

231 - 233 Lê Thánh Tôn, Phường Bến Thành, TP, Hồ Chí Minh

(Trước sáp nhập: Quận 1, Hồ Chí Minh | Sau sáp nhập: Bến Thành, Hồ Chí Minh)

CV CỦA BẠN CÓ PHÙ HỢP VỚI VIỆC LÀM NÀY?

Chi Tiết Công Việc

Liaising between guests and partners to resolve light complexity issues via inbound, outbound, email, chat, and messaging on various topics such as: additional travel advice, modifications, cancellations, complaint.
Providing accurate, valid, and complete information by using the right tools, methods, and processes.
Immediately updating serious cases/inconstant situations.
Ensuring a high level of customer service and a positive guest experience.
Proactively updating information/knowledge about customer service.

Graduated from High school or equivalent. Majors is an advantage.
Fluency in English (Speaking, listening, writing, and reading) - working 100% English.
At least 6-month experience in Customer Service roles or any relevant ones.

Income
Total Salary: 11.000.000 – 13.000.000 vnd/month.
Base Salary: 8.000.000 vnd/month.
Meal allowance: 500.000 vnd/month.
Night shift allowance: 30% base salary.
Voice allowance: 1.000.000 vnd/month (If you handle Inbound).
Monthly KPI incentive: 900.000 – 1.200.000 vnd/month (Depend on your performance).
100% salary in 2-month probation time.
Benefits
Join the insurance regimes according to the provisions of the Labor Law.
Accident insurance 24/7.
14 days of leave/year.
13th Monthly Salary.
Annual Health Checkup.
Working in a dynamic, professional environment with many opportunities for advancement.