Customer Service Staff (English) - Income 10 - 15 Million/Month

Hạn nộp hồ sơ: 17/07/2026 (Còn 30 ngày)

Địa điểm làm việc:

Hồ Chí Minh, Hà Nội

CV CỦA BẠN CÓ PHÙ HỢP VỚI VIỆC LÀM NÀY?

Chi Tiết Công Việc

Receive and process customer requests via phone, email, chat and text messages.
Support customers with issues related to the following areas: travel, banking, e-commerce, airline tickets, etc.
Provide accurate information about products/services, policies, terms of use.
Guide customers to handle changes, refunds/cancellations of services, complaints.
Ensure the best customer experience, respond quickly and professionally.
Update special situations to management when necessary.
Work in one of the following languages: English, Japanese, Korean or Chinese, depending on the assigned project.

Candidate requirements
High school graduate or higher.
Proficiency in one of the following languages:
+English - Projects on travel, airline tickets, banking. (Nightshift 24/7)
+Japanese (N1/N2)- E-commerce projects.
Ability to use office computers (Email, Excel, Word) and work on multiple systems at the same time.
Good communication skills, flexible situation handling.

Kỹ năng:

Xử Lý Khiếu Nại , Giải Quyết Vấn Đề

Benefits
Income:
Specifically:
+Candidates using English: Average total income from 10,000,000 - 13,000,000 VND/month (Including basic salary from 7.5 million - 8 million + Allowance + KPI).
+Candidates using Japanese or Korean: Average total income from 12,000,000 - 15,000,000 VND/month
Attractive benefits:
Full insurance (social insurance, health insurance, unemployment insurance).
24/7 accident insurance.
13th month salary.
Annual leave
Annual health check-up.
International, professional, modern working environment.
Clear promotion opportunities, in-depth training.

Ngành nghề:

Dịch Vụ Khách Hàng

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