Customer Service Staff - Corporate Banking ( Temporary Staff with 12 Months contract)

1. Handling customer daily operations (credit and non-credit transactions), including contacting customers, collecting their applications, document checking (in accordance with requirements from local regulations & internal rules), deal confirming, instructing to other operation departments…

2. Handling customer onboarding, information change, account closure (account opening, account documentation & agreements...)

3. Controlling document due dates, transaction due date for non – credit (fixed deposit…) and credit transactions (loan, trade loan…), including checking customer’s cash-flows/ account balance for repayment...

4. Cooperating with other teams, departments (Compliance, Legal dept…) to get advice on customer’s transactions and providing appropriate replies to customers and/or Relationship Managers.

University degree in finance, banking, or economics with at least 1 year - experience in the banking industry. Having knowledge of local regulations, banking products is preferable.

- Good command of English

- Good skill in time management, communication and negotiation in both English & Vietnamese

- Detail orientated, accurate, multi-tasking, solution-oriented and self-motivated

- Ability to work independently and effectively in a team, cooperative & supportive of others