Cs Supervisor (English Speaking, Hanoi) (26880)

- Receive orders from existing customers and enter purchase orders (PO) into the system.

- Provide quotations and update contract status.

- Update customers on the estimated delivery schedule.
- Communicate with clients via email/ phone/ online meeting.

- Coordinate with relevant departments regarding issues related to pricing, product quality, and quantity.

- Perform other tasks as assigned by the supervisor.

- Graduated from University with English major.
- If candidate didn't graduated from English major, candididate must have Ielts 7.0 certificate or Toeic 850+ certificate.
- English: Proficient in 4 skills (Reading, Writing, Speaking, Listening)
- Having at least 2 years experience as Customer Support Supervisor or related major.
- Good at Microsoft skill
- Having customer mindset.
- Good at communication, negotiation skill.
- Having management and leadership skill