Customer Service Staff (Logistics - Good English) ~ 15 - 20 Mill Vnd [26272 - Hanoi]

- Communicating with clients regarding shipment status, delivery schedules, and order details
- Coordinating with internal departments (e.g., warehouse, transportation, customs) to ensure smooth delivery
- Handling customer inquiries, complaints, and resolving issues in a timely manner
- Preparing and managing shipping documents, invoices, and tracking information
- Monitoring delivery performance and providing regular updates to customers
- Supporting inventory control and order management processes
- Ensuring customer satisfaction and maintaining positive relationships with clients

* Working time: 8 am - 5 pm Mon - Fri

1. Education level: Bachelor's or College
2. Experience: more than 3 years in the Logistics Industry
3. Language skills: English (communication level or higher)
4. Age : 25-40