Mô tả công việc
Role Overview:
The CMP Supervisor oversees external suppliers responsible for CMP, Accessories, Outsource Print, ensuring quality, timelines, and compliance with the company’s standards. They act as the bridge between the in-house team and external service providers, coordinating logistics, managing supplier relationships, and ensuring that outsourced processes align with the company’s production and aesthetic goals while optimizing costs.
Main Task:
Supplier Management:
- Ensure CMP Controllers source and identify the best suppliers for CMP and accessories.
- At least 3 suppliers per request; request samples/portfolios for quality assessment.
- Review suppliers' references and feedback; double-check compliance with UA's standards before proposing to other departments.
- Verify suppliers' capacity, experience, and alignment with the company’s needs.
- Use a checklist to evaluate suppliers; those meeting 80%+ can be proposed to relevant departments.
- Ensure NDAs are signed with suppliers before sharing samples, tech packs, or other confidential materials.
- Negotiate contracts, SLAs, pricing, delivery schedules, quality standards, and performance guarantees.
- Conduct training on company procedures, quality manuals, and expectations as needed.
- Set up communication channels and documentation for order placements.
- Ensure outsourced work adheres to legal and environmental standards, including labor laws and sustainability practices.
- Maintain accurate records of suppliers’ performance, project timelines, and associated costs.
ICM (Initial Concept Meeting) and Communication:
- Ensure CMP Controllers understand the importance of ICMs and are involved in the selection and finalization process.
- Communicate potential risks, customer requests, and production tolerances from the beginning.
- Ensure CMP Controllers read and respond to ICM meeting recaps, correcting any missing or inaccurate information.
Development and Coordination:
- Ensure CMP team receives correct information from the Commercial Team before starting development.
- Ensure CMP team selects the best suppliers and packages for development.
- Ensure timely communication of issues and updates to the Commercial Team.
- Establish communication protocols for updates, revisions, and approvals.
- Ensure CMP controllers check the sample plan weekly and update daily reports, prioritizing as necessary.
- Review and approve or reject samples, providing feedback before submission to relevant departments.
- Coordinate with the Sourcing Team for supplier management and urgency in sourcing.
- Ensure effective communication between CMP, Outsource, and Washing Teams for combined treatments.
- Manage tax exemptions for reprocessing imported raw materials.
Production Planning and Tracking:
- Ensure CMP Controllers book supplier capacity and order raw materials on time.
- Ensure CMP Controllers check monthly shipments and plan 1-3 months in advance with the Planning Department.
- Prioritize tasks when needed and ensure the team prepares information for weekly Planning meetings.
- Ensure all PP meetings are attended and information is carefully reviewed before signing minutes.
- Ensure smooth coordination of PO orders, cutting dockets, and related documents between departments and suppliers.
- Ensure regular updates on the production process from cutting to packing, tracking timelines and quantities.
- Ensure Production Teams respect the plan provided by CMP Team.
- Coordinate with QA/QC teams to ensure accurate and timely quality control, including wash tests and bulk inspections.
- Ensure suppliers' QC teams check goods 100% before providing them to the QA team.
- Inspect goods for quality, defects, and alignment with approved samples, and work with suppliers to resolve issues.
Quality Control and Defects:
- Ensure CMP Controllers follow the bulk process and update the system daily.
- Ensure suppliers' QC teams provide inspection reports before goods are sent to our QA team.
- Document any quality issues or discrepancies and negotiate solutions with suppliers (e.g., rework, discount, replacement).
- Ensure suppliers fix defects and sign for dead defects before moving goods to the next stages.
- Manage defect rates to meet KPIs.
Meetings:
- Ensure regular meetings with the Planning Department, CMP team, and suppliers to address issues and ensure smooth processes.
- Hold follow-up meetings to resolve issues.
- Unscheduled meetings at suppliers' factories as needed to address sampling or bulk issues.
- Meetings with Finance and relevant departments for airfreight, FOB charges, and other costs.
- Meet with suppliers to settle charge
Database & Cost Management:
- Track and update files in the system: ERP, CMP Sample Plan, Master Plan, CMP Bulk Plan, contracts/appendices on MS Teams, Treatment Database, Commercial Pass Database, and Defect Saving Report.
- Assist Outsource & Sourcing Manager in building and updating a price/lead time matrix, monthly enriched with embellishment techniques and suppliers.
- Ensure the team negotiates the best package regarding price, quality, and lead time.
- If actual cost exceeds the matrix, notify Finance, Commercial, and IA departments with a solution.
- Ensure proper ERP updates and track costs to keep POs within budget.
- If lead time exceeds the matrix, identify the cause and propose a solution in a timely manner.
Reports & Payments:
- Manage CMP Daily Report and WIP, sent by 7:30 am, Monday to Saturday.
- Submit monthly CMP/Accessories/Outsource Print reports to Finance.
- Regularly check Defect Saving Report to evaluate team and supplier performance.
- Provide quarterly reports to Outsource & Sourcing Manager on sampling/bulk of all SKUs.
- Track pending invoices and payments; ensure payment documents are submitted to Finance within 30 days of delivery, protecting company interests.
- Work with suppliers on penalties and coordinate with Finance on processing.
SOP & ISO Compliance:
- Instruct the team on SOP adherence and update SOPs/MAPs based on feedback and lessons learned to improve performance.
- Oversee ISO auditing, reporting, and document updates.
- Ensure no team member receives commission from suppliers.
- Manage 6S issues for both production teams and the office.
Training & Development:
- Collect training materials and build training courses for internal teams (CMP, other departments) and external suppliers as needed.
- Promote participation in both soft and hard skills training courses.
- Follow up and assess training effectiveness.
Team Leadership & Performance:
- Lead, mentor, and develop the CMP team, fostering collaboration, continuous improvement, and innovation.
- Work with CMP & Sourcing Manager to set performance objectives and track KPIs for outsourcing effectiveness.
- Motivate the team to achieve KPIs each month/quarter/year.
- Periodically review outsourcing processes to identify and eliminate inefficiencies, ensuring optimal quality, cost, lead time (WIP), and defect rate.
- Explore new technologies and methods to enhance the embellishment outsourcing process.
- Revise and update the Treatment Database, Commercial Pass, and SOPs to improve overall performance.
- Foster a strong team culture, promoting responsibility and work-life balance.
- Bachelor's degree in fashion management, supply chain management, or related field.
- 4+ years of experience in a supervisory role overseeing outsourcing processes.
- Strong understanding of embellishment techniques and quality control. Have experience in Planning/ Sourcing/ Outsourcing
- Excellent communication and project management skills.
- Strong understanding of Garment field, Technical and embellishment techniques, Production process, Quality control and Planning.
- Strategic thinking and ability to develop long-term strategies.
- Strong leadership and team supervision skills.
- Excellent negotiation and supplier relationship management.
- Problem-solving skills, time management skills, human management skills.
- Risk management - Analytical/extensive experience.
- Familiarity with ERP systems and supply chain management.
- Good MS office
- Fluent in English both verbal and written
Ngành nghề: Vận chuyển / Giao nhận / Kho vận, Dệt may / Da giày / Thời trang, Thu mua / Vật tư
Kinh nghiệm: 2 Năm
Cấp bậc: Trưởng nhóm / Giám sát
Hình thức: Nhân viên chính thức
Địa điểm: Hồ Chí Minh
Quyền lợi được hưởng
- Laptop
- Chế độ bảo hiểm
- Du Lịch
- Phụ cấp
- Chế độ thưởng
- Chăm sóc sức khỏe
- Đào tạo
- Tăng lương
- Công tác phí
- Phụ cấp thâm niên
- Nghỉ phép năm
- CLB thể thao