Banquet Supervisor

• Prepare weekly roster, ensuring manning power is managed effectively and efficiently at all times

• Banquet Event order follow up and implement required from Sale Team

• Supervise and assist the banquet star on a daily basis

• Assist in processing the daily cash sheets in conjunction with other supervisor and manager

• Participate in planning, coordinating and implementing banquet menu – meeting room set up into the department operation

• Conduct daily briefings before all event and liaise with Kitchen department to manage the operation

• Work with other departments to supervise all aspects of stock deliveries and accurate and updated data records

• Follow closely with weekly order statement to ensure that stock levels are maintained and handled well

• Supervise the department’s operation and handle incidents properly with satisfied service quality given

• Act as duty manager on rotation basis (role shared with other supervisors and manager)

• Support other supervisors and FB service star at peak times; undertake any operational duties to ensure guest expectation is met

- Minimum 1-2 years of experience in banquet operations or F&B supervisory roles in a 3- or 5-star hotel.

- Strong leadership and organizational skills.

- Excellent communication and interpersonal skills.

- Good problem-solving and guest-handling abilities.

- Fluent in English (spoken and written); other languages are a plus.

- Flexibility to work on shifts, weekends, and holidays as required.

- Good knowledge of event planning, banquet service procedures, and setup logistics.