Account Manager (27048)

- Manage and grow relationships with enterprise customers and strategic partners.
- Identify customer needs and propose tailored solutions that align with Ricoh’s offerings.
- Collaborate with regional teams and multiple vendors to find the best-fit solutions for local implementation.
- Monitor customer issues closely and take direct action to resolve problems, even during critical periods such as holidays.
- Provide regular updates on project status and maintain contingency plans for unexpected challenges.
- Lead negotiations with customers and vendors to ensure balanced outcomes that meet both company and client expectations.
- Prepare proposals, quotations, and contracts in coordination with internal departments.
- Achieve sales targets and contribute to overall business objectives.
- Represent Ricoh professionally in meetings, presentations, and industry events.

- Bachelor’s degree in business, IT, Marketing, or a related field
- Minimum 3–5 years of experience in account management or enterprise direct sales. Open to candidates with 1 year of experience in direct sales/B2B customers
- English (Intermediate or higher)
- Strong motivation or passion for sales.
- Must be familiar with Direct B2B sales (not Business Development, who usually work with channels/distributors), high prefer those with a technology/digital service background. If not, must demonstrate very good skills/proven achievement in the B2B sales
- Have experience in ITS (Information Technology Services). Comparable companies include Fuji, CMC, FPT Synnex, or related rules