Pre-sales Consultant

Position: Pre-sales Consultant

Department: Sales

Working Model: Full-time

Working Hours: Monday to Friday, 8.30 AM – 5.30 PM

Industry: Software Solutions / IT

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RESPONSIBILITIES

• Collaborate closely with the Sales team to analyze clients’ business requirements, especially related to warehouse operations and on-site workflows.
• Conduct product demonstrations, present software features, and provide tailored solution consultations to potential clients.
• Design suitable solutions including warehouse layout, inbound/outbound workflows, and system configuration aligned with customer needs.
• Work with the technical and product teams to prepare quotations, technical documentation, feature lists, and implementation plans.
• Translate customer pain points into clear technical requirements for internal teams.
• Support Sales during proposal preparation, RFP/RFQ responses, and technical presentations.
• Participate in client meetings, collect feedback, and refine proposed solutions.
• Maintain strong product knowledge and stay updated on new features, technologies, and industry trends.

REQUIREMENTS

• College/university degree in IT, Computer Science, Engineering, Business Information Systems, Logistics, or related fields.
• Experience in pre-sales, solution consulting, system implementation, or warehouse/logistics operations is a strong advantage.
• Ability to understand business processes and translate them into technical requirements.
• Strong presentation skills and confidence in demoing software to clients.
• Analytical mindset with the ability to design workflows, layouts, and optimized processes.
• Good communication skills and ability to work with cross-functional teams (Sales, Product, Engineering).
• English (written and spoken) is a plus.
• Proactive, detail-oriented, and comfortable working under pressure.