Technical Application Engineer

Product Expertise & Development:

• Maintain a deep understanding of the company’s product portfolio and stay up-to-date with new developments in the pharmaceutical industry.
• Collaborate with the R&D team to provide customer feedback, helping guide product improvements and innovations.
• Support the application of new product features and functionalities within pharmaceutical environments.

Customer Engagement:

• Work closely with the sales and marketing teams to provide technical expertise during client presentations and proposals.
• Establish and maintain strong relationships with key customers, addressing their specific needs and providing customized solutions.
• Ensure a high level of customer satisfaction through excellent technical support and follow-up.

Documentation & Reporting:

• Develop and maintain technical documentation, application guides, FAQs, and training materials for customers.
• Prepare and present detailed reports on product performance, customer feedback, and application best practices.
• Assist in preparing tender submissions, including technical specifications and support documents.

Market Insights & Trends:

• Monitor industry trends, emerging technologies, and customer needs to provide insights for product development and improvement.
• Analyze competitor products and solutions to position the company’s products effectively in the market.