Mô tả công việc
Systems/Network:
Configure internal systems.
Diagnose and troubleshoot technical issues.
Maintain System Integrity.
Monitor system performance, IT system operations and storage utilization.
Provides support with escalated helpdesk or level 1 requests.
Plans ahead for necessary hardware or software upgrades to support system growth.
Install servers, devices and firewalls.
Upgrade the network infrastructure.
Conduct Data backups.
Ensure the smooth deployment of new applications.
Provide advices and best practices for IT security.
Write, edit and revise security procedures.
Coordinator and support for manager of IT Systems team:
Follow up the direction of manager about the company's strategic, development, and future growth in IT System team.
Ensure all assigned IT tasks are professionally undertaken and that the IT system remains in good condition and runs perfectly.
Sensibilized for all IT technical aspects of the company.
Manage critical incidents, associated to user communication, activities and any appropriate escalations.
Build services relationship with user center teams and understand the principles and practice of client care.
Review performance reports, service improvements, service quality and processes.
Build team capabilities to provides expert advice.
Manage and coach team members.
Ensure that team's KPIs are monitored, actions are taken, evaluated accordingly and delegated properly.
Yêu cầu công việc
Mandatory:
6+ years working experience on related job.
Strong background on System/Network/Security.
3+ years working experience in Microsoft System solution.
Good knowledge or experience on system security techniques.
Experience in Cyber Security.
Advanced French and fluent in English.
Highly desirable:
Exchange Online.
DR, load balancing, clustering.
Hyper-V, Nutanix.
Citrix.
SCCM/SCOM.
MS SQL database server.
Backup and storage solutions.
Quyền lợi được hưởng
Professional, Open-minded and Creative Environment:
International, friendly, proactive, supportive workplace.
Great teamwork with Agile mindset.
Fostering mutual respect and understanding.
Strong sharing culture to improve individual development.
Individual Development:
Extensive training and in-depth knowledge sharing sessions.
Online internal learning hub with various categories in hard skills & soft skills (languages, programming language, data visualization...).
Individual empowerment.
Special Care for Employee:
Work from home 2 days/ week.
Laptop and external monitor for your work.
100% salary on probationary period.
Up to 2-month performance bonus.
15 annual leave days + 6 sick leave days (plus 1 annual leave day for every 3-year working).
Annual health check-up and premium health insurance for employee.
Various attractive teambuilding activities and company trip.
Sport, personal activity sponsor.
