Sales Manager (Steel, Open for Korean Expat, ID20064)

Sales & Operations Management

• Manage the entire sales process on the ERP system in strict compliance with SOP (Standard Operating Procedures).
• Oversee the import-export system for EPE (Export Processing Enterprises), from raw material customs clearance to finished goods shipment.
• Monitor customer demand, quality control, handle complaints, and update market information such as pricing and trends.
• Develop and execute raw material procurement plans based on the 16-week SOP framework.
• Train and manage Sales and Purchasing teams.
• Prepare and implement weekly, monthly, and annual sales plans.

Inventory & Supply Chain Management

• Manage the full process from raw material ordering to warehouse receipt via the ERP system.
• Place purchase orders with suppliers based on customer demand.
• Oversee suppliers’ production schedules, shipment processes, and shipping documentation.
• Manage Purchase Orders (PO) and demand forecasts for each customer.
• Conduct regular customer visits to review and monitor production plans and schedules.

Customer Relationship Management

• Maintain and strengthen customer relationships through regular visits, calls, emails, and messages, as well as face-to-face meetings and business meals.
• Manage after-sales services, including quality issues and payment collection.
• Monitor competitor activities to prevent market entry threats and expand business opportunities.

Business Development

• Develop new customers and expand the client base.
• Conduct market research and business area analysis to identify potential customer segments.
• Target and approach key customers to increase sales volume and revenue.
• Continuously engage and nurture potential clients to convert leads into successful business deals.

• Male, under 40 years old, Korean nationality, currently living and working in Vietnam.
• Minimum of 3 years of experience in the steel or metal processing industry, including slitting/cutting steel, stainless steel, aluminum, and supplying materials for the electronic components supply chain.
• Fluent in English; Vietnamese proficiency is preferred.
• Knowledge of purchasing management, shipment handling, and import-export operations.