Reeceptionist Of Residential Cum Admin (Nhân Viên Lễ Tân Kiêm CSKH Khu Căn Hộ/Biệt Thự)

• To work with the Real Estate team to hand over the apartment and related issues;

• To notify the owners/the residents about the payment issues, the building information etc.;

• To collect and send Pay bills (internet, water, management fees, etc.) to the residents;

• To check and resolve the residents’ complaints; inspect vacant apartments and complete repairs;

• To contact the Maintenance and Housekeeping department in technique checking, cleaning and sweeping when needed;

• To prepare monthly reports to send to the investors;

• To register temporary residence declaration for the residents (both foreigners and locals)To act as supportive role in office administrative at the management office;

• To handle residents' complaints / enquiries and provide appropriate solutions to follow up residents' issues;

• To conduct surprise inspections in non-office hours and execute preventive security plans; work out daily special inspections, weekly night check and quarterly preventive security plans;

• Other tasks as requested by the manager

Relevant work experience in property management and customer service;

Good in dealing with owners' committee would be an advantage;

Good communication and interpersonal skills;

Proficiency in PC skills

• Civilized, friendly and professional working environment.

• Working time: 44 hours/week

• Fully enjoy social insurance, health insurance, unemployment insurance according to current labor law.

• Uniforms and meals provided

• The level of benefits is gradually reduced for special events: Birthdays, Tet Bonus, Mid-Autumn Festival, Children's Day, personal events...