Lead Operations: Oversee all daily center activities to ensure smooth and efficient operations.
Team Leadership & Development: Recruit, train, and manage a high-performing team. Motivate staff to deliver outstanding customer service and maintain a positive work environment.
Customer Experience: Greet and interact with guests to ensure they have a memorable and enjoyable experience.
Financial & Inventory Management: Handle financial procedures, manage weekly staff rosters, and control stock levels for merchandise.
Safety & Compliance: Ensure all equipment, facilities, and procedures meet strict safety standards for both staff and guests.
Local Engagement: Build and maintain positive relationships with local businesses and the community to promote the center.
Presentation & Promotions: Maintain a visually appealing center and ensure all promotions are clearly communicated to customers and staff.
Experience: A minimum of 3 years of experience in a leadership or management role within the retail, F&B, or hospitality sectors.
Leadership & Communication: Strong skills in leading and motivating a team. You should be able to communicate effectively with both staff and customers to ensure an exceptional experience.
Business Acumen: A results-driven mindset with the ability to manage priorities, make sound business decisions, and meet deadlines.
Flexibility: Willingness to work flexible hours, including weekends and holidays, to support the center's operational needs.
Technical Skills: Proficient in basic office software and computer systems.
Language: Fluency in English is required.
At Timezone, you'll be part of a young, passionate, and professional team in a dynamic international environment. We offer a competitive compensation and benefits package, including:
A competitive salary based on your skills and experience.
Enjoy a 13th-month salary and performance-based bonus.
We provide private healthcare coverage along with state social and medical insurance.
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