[Hcm] - Glam Beautique Operation Manager

Mô tả Công việc
Working location: Head Quarter, 30 Tan Thang, Tan Phu District, HCMC.
1. Assurance for Standardization of GB Store, in term of (25%):
- Display concept, service, and staff's appearance & performance.
- Build up SOPs, Manual to assure for smoothly operation and manage all practices.
- Implement new ideas, subject, standard from HQ and assure it's properly launching as requirement of Managements.
- Build up Store Checklist so that Supervisor team can fulfill their responsibilities in monitoring activities, assure the standard & regulations are properly maintained and complied by Store's staff.
Monitor the Operation of all stores:
- Cooperate with GB's Division Leader / Group Leader for information sharing, inventory transferring;
- Coordinate with GB's Supervisor for checking the situation of Project;
- Inform all the information and promotion from MD to store operation, follow up the application of all stores
- Interact with related departments to solve any matters that impact to satndardization of GB Store.
- Find out and propose for solving issues, including Sales/GP/TOD improvement.
2. Assurance for Store's achievement in term of Sales, GP, Operating Income and other Management criterias of Glam Beautique (20%):
- Build up annual Budget for all GB chain Stores, make sure submiting as company's timeline.
- Propose promotion/ assorments or any improvement idea to ensure the achievement of monthly and yearly sales budget.
- Review monthly P&L, expenses breakdown of each Store to identify cost items need to be improved in term of expense control.
- Optimize Store performance through continuosly ỉmpove employee skill, workflow in term of efficiency and productivity.
- Corporate with Accounting, facilities and IC in managing inventories and fixed asset of GB's Stores, assure these asset are controlled adequately.
3. New Store Opening and Renovation (20%):
New Store opening:
- Main incharge of preparation for layout, concept, fĩture/fitout of new Store. Closely corporate with Development and MD to propose for design and get approval from superior.
- Corporate with related departments to properly prepare for sucessful opening of new Store which included: manpower recruitment and training, facilities for smoothly operation, matters of Operation licenses.
Renovation:
- Through daily monitoring on Store performent and customer behavior, propose for renovation which included : new layout, concept, assortment to promote for branding and sale.
- Prepare material for renovation proposal .
- Corporate with Construction and MD from preparation untill accomplish the renovation project.
4. Strong Communication with related Managers for Activities of Branding, Event & Mailer Promotion, Digital Marketing & Omni sales (20%):
- Manage the Communication with MDs/MKTs to gather all promotion & products data needed
- Manage the Production timeline of all Sales POSM in stores: Standees, POP, Hangers...
- Arrange the Effective distribution of marketing materials
- Conduct Market Research and Monitoring Competitors' activities
- Handle the Operation of Omni channel tools for GB, from website, Fanpage, Tiktok, Zalo OA... to enhance more Brand Awareness & Online Sales for GB
- Cooperate with other related dept. to create more activities at Aeon Platform about Promotion scheme online, Customer Service improvement, Online Consultant service...
- Searching for more NEW opportunities for Platform cooperation
5. Manpower planning and management (10%):
- Follow up timeline of recruitment with HR to assure full attendant of the workforce at all Store.
- Proactive in coordinating staff of the entire Store chain to prevent the situation of manpower shortage that impact to quality of management and Aeon service.
- Corporate with OP to arrange a timeline to skill up Store'staff through training and Skill test.
- Innovate DWS to enhance for productivity-
6. Reporting, administration and others (5%):
- Prepare all reporting materials relating to Operation's performance and send to superior as timeline
- Handle all administration tasks of GB Stores relating to Purchase and payment transaction on e-doc system according to Authorization Letter and financial limit.
- Handle all admistration task relating to HR on E-doc, Recruit app, SAP SF according to Authoiation Letter and Financial Limit.
Other duties:
- Support MD to complete the assortment plan for new store chain following new concept
- Other tasks assigned by GB General Manager
- This job description will be reviewed yearly to adapt with business'demands

Yêu Cầu Công Việc
- Bachelor/College degree in Economic, business administration or equivalent qualifications
- At least 3 years of experience in retail business & 2 years at Management level
- New Design thinking & Creative thinking
- Customer-focused / Customer Oriented mind set
- STRONG Communication skill
- Good command of verbal and written English
- GOOD Time-management and team work skills
- HIGH Abilities to use computer, office programs and database
- LOVE Retails biz & Hard-working pressure capacity is appreciated

Laptop
Chế độ bảo hiểm
Du Lịch
Phụ cấp
Chế độ thưởng
Chăm sóc sức khỏe
Đào tạo
Tăng lương
Công tác phí
Phụ cấp thâm niên
Nghỉ phép năm