Driver Engagement Team Leader

Tính chất công việc

Full-time

Vị trí/chức vụ

Trưởng Nhóm/Trưởng Phòng

Yêu cầu bằng cấp (tối thiểu)

Cao Đẳng

Yêu cầu kinh nghiệm

3 - 5 năm

Ngày đăng tuyển

30/12/2024

Yêu cầu ngôn ngữ

Tiếng Anh

Ngành nghề

Kho Vận, Marketing, Truyền Thông/PR/Quảng Cáo

Kỹ năng

Truyền Thông/Báo Chí, Giao Hàng(Shipper), Vận Tải

Địa điểm làm việc

- FIVESTAR BUILDING, 28bis Mac Dinh Chi, Dakao, Distric1, HCM City,Hồ Chí Minh

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Mô tả công việc

Plan, implement and develop the driver community through training, engagement and driver welfare programs
Develop a detailed training plan for drivers to ensure the image of a professional driver is built, while improving the quality of customer service
Develop a communication direction including the method, content and tone/mood suitable for drivers and ensure the rate of drivers reading and understanding the communication content
Connect and build relationships with potential partners to bring periodic benefits to drivers while increasing benefits for be drivers
Organize periodic offline events and call for sponsorship from brands/partners
Make annual plans, budget estimates and control budgets
Participate in meetings with the driver team, trainers to deploy new policies and answer drivers‘ questions about be policies, features on the application
Manage the driver team and maintain engagement
Manage and developmembersin the team

Minimum 3 years of hands-on experience in driver community management or technology-based transportation companies
Experience in planning, budgeting and budget control
Experience managing offline events is an advantage
Minimum 2 years of management skills or management position
Strong analytical, problem-solving and project management skills
Proactive attitude and ability to multitask
Excellent verbal and written communication skills as well as interpersonal, organizational and time management skills
Proficiency in Microsoft Office including Excel, Word and PowerPoint