Customer Support (Tiếng Anh Tốt)

Tính chất công việc

Full-time

Vị trí/chức vụ

Nhân Viên/Chuyên Viên

Yêu cầu bằng cấp (tối thiểu)

Trung cấp - Nghề

Yêu cầu kinh nghiệm

Không yêu cầu

Ngày đăng tuyển

21/01/2025

Ngành nghề

Kỹ năng

SQL, Truyền Thông/Báo Chí

Địa điểm làm việc

- Tầng 8, Tòa nhà Anh Minh, Số 56 Nguyễn Đình Chiểu, Phường Đa Kao, Quận 1, Thành phố Hồ Chí Minh, Việt Nam

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Mô tả công việc

Chat/Call/Join Meetings to guide customers in using our software to resolve business problems.
Monitor and support customers during the process of using the software.
Coordinate with the technical department to handle issues reported by customers.
Using CX Genie's chatbot to optimize work efficiency) and sending feedback to the Project Manager to improve the product.

13th-month salary based on your actual working months in 2024
11 public holidays and 12 annual leave days to recharge (Vietnam Government regulations)
Epic team activities like badminton, football, billiards, and gaming with PS5
Free gym sponsorship to keep you fit and energized!
Company trips, Christmas parties, year-end celebrations – we work hard and celebrate harder!
100% salary during your 2-month probation period
Free parking for your ride
Free flow of snacks, coffee, and tea to keep you fueled!
A dynamic and comfortable workspace where your creativity and ideas can shine
WFH 2.5 days/week, even during your probation period!