Sales related:
1. Support Sales team on contract preparation in accordance with approved QM
2. Review Expired date of contracts to re-new on time.
3. Ensure all terms & conditions of approved QM to be consistent with the standard sales contract.
Customer Service related:
1. CS jobs related (order enter/delivery creation & bill in SAP)
2. Receive POs from customers and revert within 04 working hours
3. Manage and contact with other departments to ensure OTIF target >95%.
4. Full supporting compulsory docs must be prepared ready before physical delivery
5. Handle customer complaints and follow up with other departments for next action.
6. Complete all online trainings required.
• Able to work under high pressure
• High customer-oriented with service mindset.
• Strong in communication and problem solving skills
• Good collaboration
Salary and bonus in accordance with the company policy
Insurance in accordance with the company policy
Paid leave in accordance with the company policy
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