Customer Service

1. Coordinate with customers, suppliers and oversea agents in order to ensure cargoes (import/ export) to move smoothly;

2. Be responsible for monitoring every step of operation, solving the problem properly, and answering the questions from our customers efficiently;

3. Arrange booking, debit note for customer inquiry on time.

4. Keep good relationship with customers, and report their new demands to the management;

5. Contact shipping line to get competitive rate

6. Contact customer to get inquiry and offer quotation.

7. Other tasks/reports assigned by the management; Co-operate with other colleagues to complete the jobs.

• Bachelor’s degree in economics or related fields.
• Candidates are from 24 to 35 years old, with at least 1 year of experience in the logistics industry.
• We currently do not accept inexperienced candidates. Priority person who has handled export shipments, especially for USA export sea freight.
• Good command of English
• Knowledge & good skills in FAST PRO Software
• Good skills in computers & Microsoft Office.
• Well organized and detailed, able to work under high pressure.
• Have strong organizational, grammar and good working attitude
• Priority person who is good at control goods to America & used FAST PRO software systems