Tính chất công việc
Full-time
Vị trí/chức vụ
Nhân viên/Chuyên viên
Yêu cầu bằng cấp (tối thiểu)
Trung cấp - Nghề
Yêu cầu kinh nghiệm
Trên 1 năm
Ngày đăng tuyển
17/09/2024
Yêu cầu giới tính
N/A
Ngành nghề
Kĩ năng
Địa điểm làm việc
- 147 Hai Bà Trưng,Hồ Chí Minh
SUMMARY
We are seeking a highly motivated and customer-oriented CRM Executive to join our organization. The CRM Executive will be responsible for overseeing customer service operations and developing strong relationships with current and potential subscribers. This role requires excellent communication skills, a deep understanding of customer needs, and a passion for delivering exceptional customer experiences.
Key Responsibilities
Customer Service Management:
CustomerRelationship Building
CRM Execution and Analysis
Reporting and Analysis
Industry Updates
• Bachelor's degree in business administration, marketing, or a related field.
• Proven experience in customer service or CRM role, preferably within the publishing industry or a similar subscription-based business.
• Excellent verbal and written communication skills with the ability to engage and build rapport with customers.
• Strong problem-solving and conflict resolution abilities.
• Proficiency in CRM software and tools.
• Data-driven mindset with the ability to analyze customer data and derive actionable insights. • Ability to work collaboratively with cross-functional teams.
• Customer-centric mindset with a passion for delivering exceptional customer experiences.
• Native Vietnamese with fluent spoken and written English.
• Strong team player with excellent communication skills.
• Positive attitude.
• Clear opportunities for advancement.
• Equipped with computers and tools for work.
• Social insurance, unemployment insurance, health insurance according to laws.
• 13th month salary.
• Paid leave and holidays, vacations.
• 1 the latest magazine per month.
• Working day: 8:30 AM to 6 PM from Monday to Friday
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Hồ Chí Minh Thỏa thuận
Quận 1 15 - 36 triệu VNĐ
Binh Thanh 15 - 30 triệu VNĐ
Binh Thanh 15 - 25 triệu VNĐ
Hòa Bình Thỏa thuận
Quận 1 15 - 30 triệu VNĐ
Quận 1 16 - 40 triệu VNĐ
Quận 3 16 - 19 triệu VNĐ
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Hồ Chí Minh Thỏa thuận
Hồ Chí Minh Thỏa thuận
Hồ Chí Minh Thỏa thuận
Hồ Chí Minh Thỏa thuận
Hồ Chí Minh Thỏa thuận
Hồ Chí Minh Thỏa thuận